Core module
✉️Family messages
Behaviour communication, both ways round. Families hear about positive points exactly as readily as concerns, and every message is kept on the learner's file, who was told what, by whom and when.
96
Positive sent · 30 days
41
Concerns sent · 30 days
4
Awaiting a reply
1
Drafts / not sent
Templates coaches start from
Positive
Concern
- 🌟Sent
Reuben H., A great day at Meadowbrook
Positive, good news · Mrs Hartley (parent) · Today, 15:42
Reuben led the morning animal round entirely on his own today and talked a visitor through the feed plan. He asked to stay on for the afternoon group.
- 🌟Sent
Sasha B., A tricky moment handled well
Positive, repaired it well · Mr Bennett (parent) · Today, 14:05
Sasha walked away from a disagreement, took five minutes with the goats and came back to apologise without being asked. That is exactly what we have been working on.
- 💬Reply logged
Kai O., Something we want to share with you
Concern, incident follow-up · Ms Okafor (parent) · copied to referrer · Mon, 16:05
Kai left the paddock during a difficult moment this afternoon. Staff stayed with him, he came back within ten minutes and finished the session calmly.
- 💬Awaiting reply
Elsie M., A pattern we would like to talk through
Concern, pattern we are watching · Mrs Marsh (parent) · Mon, 11:20
Mondays are consistently harder than the rest of the week. We would like to try a slower start and would value your thoughts on what happens at the weekend.
Sample data. No emails are ever sent from the demo portal.
